Open 7 am - 5 pm Grand Final Eve! Open for shoppers within a 25km radius. Shop on your own or order online with Food Lovers' Direct

COVID-19 Market Update

Monday 24th August 2020

Changes to Market Access During Peak Periods

The Market has implemented additional controls,  to ensure the Market’s patronage does not exceed our prescribed density quotient in accordance with prescribed Directions.

These include appointing specific entry and exit doors during peak market times (mainly between 10 am and 2 pm on the weekend) to better manage the flow of patrons throughout the Market.

Please see below map.

Stage 4 Restrictions

To our valued customers and community,

Metro Melbourne has moved into Stage 4 restrictions due to the COVID-19 pandemic, and Prahran Market’s food and drink Traders will remain open for customers buying groceries and take-away who live within 5km of the Market. During this time, opening hours will remain as normal. Our delivery service will also continue to operate as per usual.

Unfortunately, our non-food Traders are required to close their physical stores for the duration of the Stage 4 period, commencing 11:59 pm on Wednesday, 5 August 2020. On current advice, these Traders include Prahran Garden Centre, Flawless Flowers, Clara’s Flowers, Prahran Market Hardware, Donnally Variety Shop, Shop Neutral, Prahran Market Shoe Repairs, Lash & Brow Boudoir and the recently re-opened, Barber of Prahran. We will be sad to see them temporarily close through absolutely no fault of their own.

Some of these Traders will continue to operate under Stage 4 restrictions:

Prahran Garden Centre – Shop online with Food Lovers’ Direct, and via their website, www.littleforeststore.com.au.

Flawless Flowers – Shop online with Food Lovers’ Direct, and via their website, https://www.flawlessflowers.com.au/. Also accepting phone orders for contactless pick-up on 1300 606 000.

Clara’s Flowers – Accepting phone orders for contactless pick-up on 0404 418 068.

Prahran Market Hardware – Shop online with Food Lovers’ Direct. Also conducting contactless transactions between 11 am – 2 pm.

Donnally Variety Shop – Accepting orders via sales@donnally.com.au and 0407 871 112 before 5 pm, for contactless pick-up on Saturdays between 10 am – 2 pm.

Shop Neutral – Shop online with Food Lovers’ Direct. Also accepting orders via shop@shopneutral.com.au, Facebook, Instagram, and phone (text) 0401 562 113.

Prahran Market Shoe Repairs – Conducting contactless transactions 8 am – 4 pm every Market day.

For any general enquiries we recommend contacting our Traders directly.

Please note that wearing a mask or face covering is a condition of entry* and only one person per household is allowed to be shopping, according to Government guidelines.

You can also access Prahran Market produce from 41 Traders via our online marketplace and delivery service ‘Food Lovers’ Direct’. Please visit shop.prahranmarket.com.au to view the almost 1500 products on offer, check delivery postcodes, and to place an order.

The safety of our customers and Traders is our prime concern and Prahran Market has always looked at additional measures that can be put in place. These include launching a Victorian first with Food Lovers’ Direct, managing customer numbers both overall and within busier areas of the Market, arranging transport solutions for contractors so they do not need to use public transport and providing a free box of face masks to all Traders, in line with our mandatory facemask policy introduced prior to the Government requirement.

Prahran Market will continue to work closely with the Department of Health and relevant local authorities to ensure we are continuing to comply with the latest regulations, guidance and advice.

Our thoughts are with everyone in our community at this stressful time.

Stay safe and we look forward to delivering our produce to your homes and seeing you at the Market.

The Prahran Market Family 💛

No Mask, No Entry Policy

As of 7 am Thursday 23 July, we will be enforcing a ‘No Mask, No Entry’ policy at Prahran Market. We are doing this as the health and safety of our Traders, their families, our customers and the wider community is of paramount importance to us. If you choose not to wear a mask, you are not permitted to enter the Market. If you do so, you may be asked to leave or refused entry.*

We thank you in advance for your cooperation and understanding.

*Exemptions apply in accordance with Government policy. Masks include all approved face coverings as determined by the State Government of Victoria from time to time.

We will remain open as long as we are allowed and it’s safe to do so. We have implemented a number of additional measures to help ensure the safety of our traders and customers. These include (but are not limited to):

  • additional sanitation measures, including antibacterial gels in all public bathrooms
  • freestanding hand sanitation units
  • additional cleaning of touchpoints
  • additional information / training for traders to ensure we are operating in full accordance with the recommended protocols
  • social distancing floor decals to assist customers in keeping their space
  • highly visible, large-scale informative signage
  • extra security guards on-site
  • announcements over our PA system
  • live door count monitoring

We have implemented additional controls to further ensure the Market remains a safe environment for all customers and Traders at this time. 

Cafes & Restaurants

Our amazing eateries and restaurants are still open for business, abiding by the new restrictions and offering takeaway services only. They need your support now more than ever, so we’ve rounded up a few of their takeaway menus to make deciding what to order for breakfast, lunch or dinner a little easier. Head here to check them out.

Market Square

For the moment, furniture configurations will remain as is in Market Square. We will be guided by the Government’s easing of restrictions in late June before making any changes to this area, including a decision on the return of our live weekend entertainment. We will be sure to communicate any updates via our website and social channels.

Bracher & Deli Arcades

Entry to Bracher Arcade during peak periods will now only be permitted from the Market Square end (near Ann’s Fish & Chips). Depending on crowd numbers, customers may also be asked to queue inside, out of the weather, to ensure we are able to monitor numbers and control movements. The doors closest to Gary’s Meats and Arthur’s Poultry will become an ‘Exit Only’, creating a one-way flow through the Arcade.

Deli Arcade Traders have pulled their displays and refrigerators a little further back to allow for additional shoppers to pass through the area while maintaining appropriate distancing.

UPDATE: COVID-19 Outbreak in Melbourne Abattoir

Prahran Market Butchers would like to reassure their customers that none of their farmers or suppliers are connected to the COVID-19 outbreak in a Melbourne abattoir. If you have any further questions or concerns about this, please don’t hesitate to contact your favourite butcher directly, https://www.prahranmarket.com.au/trader-type/butchers/.

New Prahran Market Online Market place complete with delivery.

We have launched Food Lovers’ Direct; a brand new online market place to ensure our valued customers can continue accessing their favourite fresh market produce, from the safety and comfort of their own homes.

From meat to poultry, to eggs and milk, to seasonal fruit and veg and your favourite deli items, you’ll find them all in our online Marketplace.

Start shopping now.

Prahran Market Home Delivery

We will be providing further updates as and when the situation changes but, for now, its business as usual at the Market.

We are monitoring the issue of COVID-19 closely and will follow the advice of relevant health authorities in addition to being in daily contact with the City of Stonnington. We will continue to work closely with them and DHHS to ensure we are following the latest possible advice.

Our stallholders and their staff have been briefed accordingly to ensure they are implementing protective measures within their premises. Any stallholders or staff, who are unwell for any reason, have been directed to remain at home in self-imposed isolation until medically cleared to return to work. In addition, we continue to reinforce that any of our Market community who have returned from overseas trips must self-isolate for the required period of time, as required by Authorities.

As a customer, if you are experiencing symptoms and are in need of supplies, we ask that you please stay at home. A number of our traders already offer home delivery services; you can find this comprehensive list, here.  

Things to keep in mind when shopping:

On your next Market visit, please remember to keep in mind the following:

  • Stay 1.5 metres from others during your shop (2.0 metres if space allows), especially when queueing at registers.
  • Use the additional hand sanitiser stations located throughout the Market.
  • Wash your hands with soap and water for 20 seconds.
  • Cough or sneeze into a tissue or the crease of your arm, not your hands.
  • Place the tissue into a rubbish bin immediately after use and then wash and/or sanitise your hands.
  • If possible, pay using card instead of cash – almost all of our Traders are now ‘card only’.
  • Avoid touching fresh produce with your hands by using a bag to create a barrier.
  • If you have no intention of purchasing a product, don’t pick it up. 
  • Avoid shopping in couples or groups by selecting one person per household to shop.
  • Shop for the essentials and fresh produce, as well as takeaway meals and stay home until your next shop.

Change in upcoming events

We have made the heartbreaking decision to cancel all events and entertainment for the foreseeable future.

Change in door procedures

Historically, our Market doors have always opened prior to our official 7 AM start time, on Market Days.

With an increase in orders and demand for stock, we need to keep the Market free of customers while there is more than usual heavy machinery trasversing Market Hall, to prevent an unnecessary accident and to ensure the shelves are at their fullest when the doors are opened.

If you have a delivery or are a member of staff and need to enter the market prior to 7 AM, please locate Security at one of the doors where they can provide you with access.

If you are a keen customer, please bear with us while our Traders complete their preperations for the day. All doors will be opened to the public at 7 AM.

Should you have any questions, please contact Market Management on 8290 8220 or email management@prahranmarket.com.au

If things change, we will communicate them via this page and our social media channels.

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