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COVID-19 Market Update (as of 28.3.2020)

Thursday 12th March 2020

We will remain open as long as we are allowed and it’s safe to do so. We have implemented additional sanitation measures, including antibacterial gels in all public bathrooms as well as some freestanding units, additional cleaning of touchpoints and additional information / training for traders to ensure we are operating in full accordance with the recommended protocols. We will be providing further updates as and when the situation changes but, for now, its business as usual at the Market.

We are monitoring the issue of COVID-19 closely and will follow the advice of relevant health authorities in addition to being in daily contact with the City of Stonnington. We will continue to work closely with them and DHHS to ensure we are following the latest possible advice.

Our stallholders and their staff have been briefed accordingly to ensure they are implementing protective measures within their premises. Any stallholders or staff, who are unwell for any reason, have been directed to remain at home in self-imposed isolation until medically cleared to return to work. In addition, we continue to reinforce that any of our Market community who have returned from overseas trips must self-isolate for the required period of time, as required by Authorities.

As a customer, if you are experiencing symptoms and are in need of supplies, we ask that you please stay at home. A number of our traders already offer home delivery services; you can find this comprehensive list, here.  

New Prahran Market Home Delivery Trial

We are implementing a trial Prahran Market Home Delivery Service, to ensure our valued customers can continue accessing their favourite fresh market produce, from the safety and comfort of their own homes.

The trial will run from Friday 27th March until Sunday 5th April, and will be FREE for our customers and Traders during this period.

Customers must live within a 5km radius of the Market to access this service (list of suburbs can be found below).

To use this service, customers simply contact individual Traders directly to place and pay for their orders. From meat to fish, eggs, bread and fruit & veg, you can order from as many different Traders as you like.

Find out more information, here.

Things to keep in mind when shopping:

On your next Market visit, please remember to keep in mind the following:

  • Stay 1.5 metres from others during your shop (2.0 metres if space allows), especially when queueing at registers.
  • Use the additional hand sanitiser stations located throughout the Market.
  • Wash your hands with soap and water for 20 seconds.
  • Cough or sneeze into a tissue or the crease of your arm, not your hands.
  • Place the tissue into a rubbish bin immediately after use and then wash and/or sanitise your hands.
  • If possible, pay using card instead of cash – almost all of our Traders are now ‘card only’.
  • Avoid touching fresh produce with your hands by using a bag to create a barrier.
  • If you have no intention of purchasing a product, don’t pick it up. 
  • Avoid shopping in couples or groups by selecting one person per household to shop.
  • Shop for the essentials and fresh produce, as well as takeaway meals and stay home until your next shop.

Change in upcoming events

We have made the heartbreaking decision to cancel all events and entertainment for the forseeable future.

Cancellations include:

Live music on Saturdays and Sundays

Facepainting

Mobile Animal Farm

Mexican Music Man

Friday Dance Class

Upcoming cooking demonstrations

Upcoming Trader tips demonstrations

Easter kids workshops

Hot Cross High Tea (see note below)

We will be issuing full refunds to all our Hot Cross High Tea ticketholders and are in the process of organising that at the moment.

Change in door procedures

Historically, our Market doors have always opened prior to our official 7 AM start time, on Market Days.

With an increase in orders and demand for stock, we need to keep the Market free of customers while there is more than usual heavy machinery trasversing Market Hall, to prevent an unnecssary accident and to ensure the shelves are at their fullest when the doors are opened.

If you have a delivery or are a member of staff and need to enter the market prior to 7 AM, please locate Security at one of the doors where they can provide you with access.

If you are a keen customer, please bear with us while our Traders complete their preperations for the day. All doors will be opened to the public at 7 AM.

Should you have any questions, please contact Market Management on 8290 8220 or email management@prahranmarket.com.au

If things change, we will communicate them via this page and our social media channels.

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